Eligible refund cases
- You were charged more than once for the same report due to a technical error.
- Payment completed but the report could not be unlocked and support cannot restore access.
- The delivered report is materially different from the promised full evidence-and-repair format.
Cases normally not refundable
- Changing your mind after the complete digital report was unlocked
- A Google review, ad campaign or sales result differs from your expectation
- A finding changes because the audited page changed after the scan
How to request help
Contact support@bestaitoolsite.com within seven days with the report ID, approximate payment time and a description of the problem. Do not send full card details.